Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.
Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.
We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.
Job Title: Suitability Administrator
Department: Investment Risk
Location: Glasgow
Contract Type: 12 month secondment / 12 month fixed term contract
The Role
To provide a first-class Suitability service that is an organisational driving force that aids investment managers with their suitability workload, administration, advice, and training.
Outcomes of the Role
- Effectively analyse client financial background information and attitude to risk questionnaires as part of the Suitability/KYC regulations, highlighting any issues within the completed documentation. This could include unanswered questions, contradictory answers or areas that require further consideration.
- Responsible for managing the full suitability life cycle from onboarding to ongoing relationships.
- Responsible for liaising with the relevant Investment Manager and their team to highlight these issues and drafting bespoke guidance for the IM and correspondence to clients.
- Essential to build good relationships with the Investment Managers and their teams so that we can provide them with the best service.
- Produce client facing reports on behalf of Investment Managers for their approval.
- Managing your own workload from start to finish with strong attention to detail and prioritisation skills.
- Working effectively in a team to ensure goals are achieved.
- Responsible for chasing outstanding client queries and managing pending cases.
- To assist in training and upskilling of team members.
Knowledge, Skills and Experience
- Excellent written and verbal communication skills.
- A high standard of English grammar, spelling and punctuation.
- Competent using a computer and software packages (MS Word, Excel, Outlook)
- Accuracy and attention to detail
- Efficient time management
- Ability to adapt to changes, work under pressure and prioritise workload.
- Willingness to be flexible and demonstrate initiative in decision making.
- Team player
- Understanding of the regulatory environment in which we operate.
Life at Rathbones
We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.
We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.
