The Service Desk Technician is responsible for providing technical support for service requests in a timely and professional manner to end-users. This includes all technology such as workstations, servers, printers, networks, mobile devices, vendor-specific hardware and software, and cloud technologies. Furthermore, they are responsible for managing relationships, overseeing inventory, and controlling facilities.
This position requires the candidate to work onsite at our office located at 101 N Wacker Dr., Chicago, Illinois.
We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off.
