Quality & Compliance Manager

Our highly respected and successful Sutton Coldfield based client is recruiting for an experienced Quality and Compliance Manager.  Working closely with and reporting in to the CEO the successful candidate will be responsible for the management and implementation of existing ISO and AQS accreditations, achieve new accreditations, assist in the management of our risk, ensure that we continue to operate to a high level of corporate governance and embed good practice throughout the business

This is a full time permanent role on a hybrid basis with a requirement to work from the office one day per week. 

Responsibilities to include:

Maintain compliance to the ISO9001 Quality Management System and Advice Quality Standard.

Annual review of all documentation, forms, policies and procedures within the QMS (ISO9001) and Assist (AQS)

Meetings of the QMS Review Group

Change management and control of existing procedures

Supply management activities across the company o Management of non-conformances (risk-events) across the company

Internal audit activities across the company for ISO9001 and AQS

Annual Management Reviews – ISO9001 (QMS) & AQS (Assist)

Support work to achieve any further additional certifications e.g. ISO22458;

Co-ordinating gap analysis remedial activities

Co-ordinating the implementation of the ISO standards in preparation for stage 1 and stage 2 audits

Document and embed the procedures, policies and controls around compliance and certification requirements

Support the daily operation and implementation of the risk management strategy

Assist in the maintenance of risk register

Production of procedures and process maps for new contracts

Maintenance of the Policy Register and support in drafting policies

Preparation, maintenance and monitoring of the Business Continuity Policy

Assist in the creation and maintenance of project plans, progress reports and business case documentation

Support the planning, initiation and delivery of projects across the company, to ensure the successful delivery of the project within the agreed timescales and budgets

Co-ordinate the delivery of both customer-facing and internal projects and deliverables

Day-to-day management, implementation, monitoring and communication of the Data Protection and Information Security Policies, GDPR and related procedures.

Required Qualifications/Skills/Experience:

Natural organisational flair with extreme attention to detail

Project Management/PMO experience

Strong analytical skills to interpret and embed relevant processes and standards

Understanding of the business impact of security tools, technologies and policies

High standard of verbal, written and interpersonal communication skills, including the ability to communicate effectively throughout the organisation

Good knowledge of ISO9001

Good knowledge of Information Assurance & IT infrastructure

Benefits

• 28 days annual leave per annum, additional bank holidays – maximum of 5 service days accrued over 10 years (1 every 2 years)
  
• Hybrid Working – 1 day minimum per week, including up to date IT equipment (full set up for home working)
  
• Office currently closed on Friday whilst based in Sutton Coldfield (Office location proposal to move to Birmingham City Centre early 2025)
  
• Group life assurance policy (4 x salary)
  
• Westfield Reward Scheme – offering optical discounts, dental, cash back rewards
  
• Enhanced Pension Plus Scheme - salary sacrifice
  
• Employee Assistance Programme (please see attached)
  
• Bereavement Counselling (employees with more than 5 years service)
  

• Occupational Maternity Leave of; An employee has been employed by Auriga 78 weeks you will be entitled to receive enhanced maternity pay as set out below; 
  

• Occupational Sick pay – (eligibility 78 weeks service)
  

• Occupational Paternity Pay/leave of
  
• Full salary for 2 weeks (eligibility of 78 weeks service)
  

• Occupational Adoption Pay/leave of; An employee has been employed by Auriga 78 weeks you will be entitled to receive enhanced adoption pay as set out below.