Client Case Management
Identify, assess, and support clients and beneficiaries based on their needs.
Maintain detailed case records and progress reports.
Field Visits & Community Engagement
Coordination with Internal Teams
Collaborate with healthcare, education, or administrative departments.
Ensure smooth service delivery across departments.
Referral & Resource Linkage
Documentation & Reporting
Maintain daily/weekly/monthly reports as per operational requirements.
Ensure compliance with policies, audits, and confidentiality.
Crisis Intervention & Support
Awareness & Sensitization Programs
Organize sessions on social issues, rights, health, etc.
Mobilize community participation.
Support Operational Goals
Assist in project implementation, M&E activities, and impact assessments.
Participate in planning and review meetings.
Requirements
Empathy & Compassion
Strong Communication (verbal & written)
Documentation & Reporting Skills
Problem-solving & Conflict Resolution
Knowledge of Government Schemes & Welfare Systems
Organizational & Coordination Abilities
Adaptability & Field-readiness
Basic Counseling Skills
Teamwork & Collaboration