Goodwill Industries of Southwestern Michigan
Paw Paw Retail Store
Team Leader
Job Duties include but are not limited to:
- Demonstrate excellence in customer service
- Work with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practices
- Maintain proper in-store stock levels of merchandise and stock rotation, and report any variances
- Know and demonstrate all aspects of cash handling procedures
- Train team members in proper procedures
- Follow all safety guidelines and procedures
- Perform any additional duties as assigned by management
Qualifications include but are not limited to:
- Demonstrated competence in interpersonal relations, leadership and problem solving
- Demonstrated experience in cash handling
- Strong reading, writing, speaking and communication skills
- Strong mathematics skills related to retail operations
- Ability to train and explain processes to others
- Ability to motivate self and others
- Previous team leadership experience preferred
- High school diploma or equivalent preferred
- Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing
- Must be able to work a variety of hours in order to close or open the store
- Must have a reliable vehicle in order to conduct required off-site agency business on an occasional basis
- Must possess a valid motor vehicle operator license
- Must pass a pre-employment drug screen and theft-related background check