Job Summary
This position is to assist in the management of a large teaching dental office focusing on children and veterans, responsible for the day to day functions of the back office, assisting dental interns and volunteer Preceptor Dentists in providing free dental care under the guidance Catholic Charities of Ingham, Eaton & Clinton Counties agency direction.
Key Responsibilities
Sterilization and Maintenance:
- Perform daily, weekly, monthly, quarterly, and annual maintenance of equipment with documentation
- Assist in sterilization daily following OSHA/CDC guidelines, ensuring proper sterilization techniques are used at all times
- Assist dental interns in proper PPE donning and doffing
- Assist in the management of supplies necessary to perform tasks- keep up on stock by anticipating supply needs and maintaining consistent availability of supplies and equipment within budget constraints
- Cultivate and manage collaborative relationships with vendors for donations and learning opportunities for dental interns
- Under the guise of the Clinic Manager, work with equipment companies to maintain functioning equipment, collaborate on repairs, and work with Clinic Manager to plan ahead for any downtime
Clinic Oversight:
- Assist Preceptor Dentists with their roles and responsibilities in clinic
- Assist dental interns in locating dental materials, setting up/breaking down rooms, rooming/dismissing patients, updating patient records, taking radiographs and working chairside as needed
- Represent Catholic Charities in community collaborations relating to dental projects and initiatives
- Work in partnership with Office Manager to fill the dental schedule and manage patient appointments
- Under the guise of the Clinic Manager, ensure that dental interns use behavior guidance techniques to provide a positive experience for all patients
- Schedule lunch n learns with Clinic Manager as appropriate
- Manage numerous projects of varying sizes and complexity simultaneously
- Manage and report sharps injuries following clinic protocols
- Attend mobile dental events as requested
- Have working knowledge of agency policies and administrative procedures
- Plan ahead for downtime when dental interns are absent
- Fill in for Office Manager as necessary
Product Management:
- Assist Clinic Manager in the management of supplies necessary to perform tasks- keep up on stock by anticipating supply needs and maintaining consistent availability of supplies and equipment within budget constraints
- Work with Clinic Manager to cultivate and manage collaborative relationships with vendors for donations and learning opportunities for dental interns
- Work with vendors to make recommendations on products and report on products requested by dental providers
- Utilize all collaborations and networking opportunities to acquire monetary and in-kind donations as able
- Under guise of Clinic Manager, work with equipment companies to maintain functioning equipment, collaborate on repairs, and plan ahead for any downtime
- Maintain and work within a budget for all expenditures
- Assist Clinic Manager to develop a digital laboratory program in house
- Work closely with Clinic Manager and vendors to provide a cutting-edge learning experience for dental interns
Qualifications
- Education: Will consider equivalent combination of education and work experience.
- Experience: Experience in areas related to Eaglesoft dental software system, supply management and product ordering, laboratory/prosthodontics, and program planning including budget preferred. Prefer a desire to work with children, well suited for a lively, fast paced atmosphere.
- Effective knowledge and practice of sterilization/OSHA/CDC/HIPAA guidelines
- Demonstrated ability to learn behavior management skills
- Ability to develop good working relationships with staff, volunteers and all community members
- Knowledgeable and efficient with computers and dental programs including radiography
- Strong organizational skills for managing dental materials, supply, and ordering
- Diverse communication skills in regards to teaching and managing dental interns
- Awareness of social justice issues and DEI practice with staff and patients
- Obtain and maintain appropriate CE and certifications for licensure
- Positive attitude with strong work ethic and ability to multitask
- Required Licenses, Certifications, and Training: RDA licensure recommended.
Personal Attributes Anticipated
- Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
- Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
- Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
- Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
- Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission
Work Environment & Physical Demands
- This position is on-site and may not be eligible for remote work
- Attendance at occasional meetings or events outside regular business hours is required
- The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
- Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
- Vision requirements include close-up work, distance vision, and the ability to adjust focus
- The work environment may involve varying degrees of physical discomfort and occasional loud noise
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments:
This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
