Job Summary
Provide direct support to clients as directed, deemed or appropriate at the request and/or direction of supervisory staff. Direct support includes interpretation and translation of documents and transportation services relating to clients, program and agency.
Key Responsibilities
- Provide interpretation services, both within the agency/program and to outside the Agency partners, if applicable
- Provide translation services, both within the agency/program and to outside the agency partners, if applicable
- Provide transportation, as deemed necessary, from the airport (arrival), for DHS. Social Security, health appointments, employment services clothing, supportive services, etc.
- Must have the ability to conduct in person and virtual interpretation services via Zoom or Microsoft Teams
- Case note all appropriate contacts and activities as directed
- Other duties as assigned
Qualifications
- Education: High school education.
- Experience: Directly related experience preferred.
- Required Licenses, Certifications, and Training: A valid Michigan Driver License, access to reliable transportation and maintain appropriate insurance.
Personal Attributes Anticipated
- Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
- Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
- Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
- Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
- Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission
Work Environment & Physical Demands
- This position is on-site and may not be eligible for remote work
- Attendance at occasional meetings or events outside regular business hours is required
- The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
- Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
- Vision requirements include close-up work, distance vision, and the ability to adjust focus
- The work environment may involve varying degrees of physical discomfort and occasional loud noise
- Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments:
This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
