Overview:
Launched in 1983 as Public Interest Projects, a 501(c)(3) public charity, NEO Philanthropy is a New York based national leader in innovative philanthropic solutions. We lead large-scale collaborative grant making funds on a range of social justice issues, provide fiscal sponsorship and management to projects and campaigns, manage donor advised funds and develop organization and field-focused capacity building initiatives.
Position:
This is full-time, salaried position. The Operations Coordinator will help support our growing Operations Team. This role will provide support to the Operations Team as well as a diverse range of staff with different needs. The ideal candidate would be someone who is flexible, has strong IT and organizational skills and is comfortable with multi-tasking. This position will report to the Assistant Director, Operations & Internal Capacity Building and will work out of our New York City office.
Location:
NEO Philanthropy has its headquarters in NYC and the executive office is based in that office. NEO HQ has a hybrid work remote structure based on job function. Due to the nature of this position, we anticipate that this role will need to be in the office 5 days per week.
Vaccine Requirement:
All NEO staff are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.
Responsibilities:
Front Desk Reception & Office Hosting Support
• Provide front desk coverage 5 days per week when the office is open from 8:30am-4:30pm.
• Tidy and maintain the lobby reception area.
• Turn on air purifiers in the morning and set them to turn off at the end of the day.
• Greet expected guests and inform employees of guests’ arrival, ensure that guests are comfortable while they wait to be received. Alert leadership of any unexpected guests.
• Track office bookings from NEO staff and re-assign rooms as needed.
• Answer the main telephone line; respond to phone and online inquiries and direct calls to the organization.
• Prepare and maintain conference room and office booking platform.
• Support guests and staff using conference room technology during meetings.
Office & Operations Administration
• Collect and sort inbound mail and accept deliveries; process mail and deliveries according to NEO reporting and coding policies.
• Prepare outbound express courier packages and mail deliveries.
• Take inventory, order and stock office and kitchen supplies.
• Ensure office facilities bill payment in collaboration with other Operations staff
• Assist in tracking and maintaining user lists and managing platform licenses
• Represent Operations as part of the Operations Working Group
• Assist in the maintenance of copiers and other office equipment, order consumables, and placing service calls as needed.
• Support inventory and delivery of remote work computer equipment for staff.
• Support additional Salesforce and software admin needs, as requested.
Qualifications:
• Bachelor’s Degree preferred
• Previous experience in project and relationship management
• Responsive and proactive, solution-focused working style
• Working knowledge of office equipment
• Strong interpersonal, verbal, and written communication skills
• Comfortable working in multiple software and technology platforms
• Excellent judgment
• Mission-driven and passionate about social justice and nonprofit work
• Experience with Microsoft Office Suite, Google suite, and/or database platforms
• Punctual and exceptionally reliable
• Excellent prioritization and time-management skills.
• Demonstrated poise, tact and diplomacy with a customer service orientation.
• Ability to work effectively both as part of a team and independently.
• Acute attention to detail
Compensation:
Compensation for this role will vary depending on the experience of the candidate. The salary range for this position is $60,900 to $68,000 per year. NEO provides generous benefits, which includes medical, dental, vision, life, long term disability, and pet insurance. We also administer FSA, Commuter benefit, and 401k retirement plans and have generous Paid Time Off and an Employee Assistance Program (EAP).
How to Apply:
Interested applicants should apply here. Please include a resume and cover letter for consideration. submitted by January 31, 2025 will be considered. Only those whose applications are being considered will be contacted. No phone calls please.
NEO Philanthropy Careers:
NEO Philanthropy is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. NEO Philanthropy's work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.
