Director, Nonprofit Partnerships, Partner Solutions (Hybrid in Washington, DC; Chicago, IL; Durham, NC; New York, NY; or San Francisco, CA)
This role is ideal for experienced operations professionals with deep knowledge and understanding of best practices in client services, relationship management, and
managing public charities..
The Director, Nonprofit Organizations serves as a primary leader managing the key strategic partnerships that Arabella has with each of our nonprofit
fiscal sponsor clients.
The Director leads various internal teams and collaborates with subject matter experts that support these partnerships, managing the delivery of excellent operational support
provided to the nonprofits. The Director also coordinates with senior leadership to ensure an aligned and strategic approach to engagement and supports the implementation
of strategic initiatives. The Director serves as one of the primary liaisons for the fiscal sponsor leaders, making sure that the entities remain strategically aligned—with each
other as well as with Arabella. This role generally reports to a Senior Director, Partner Solutions.
Essential Responsibilities
Client Service
- Manages the day-to-day activities of the fiscal sponsors, ensuring excellent delivery of client service
- Connects dots across internal stakeholders and subject matter expert teams to ensure a consistent client experience, and to streamline operations and surface and elevate critical priorities
- Leads and support cross-team strategic initiatives that impact the partnership with the fiscal sponsors
- Recommends strategies, structures and resourcing to achieve results
- Oversees the support provided for fiscal sponsor board engagement, including agenda setting and material development, and participate in meetings to provide strategic perspective, as appropriate
- Operationalizes relationship management strategy, including agenda setting and execution of all regular and ad hoc convenings
- Serves as a primary point of contact when issues arise, or when coordination is required across various stakeholder groups
Strategic Partnership
- Identifies opportunities for enhanced partnership between Arabella and each fiscal sponsor and proactively implements activities to strengthen client engagement
- Leads workstreams of the Arabella partnership strategy, project managing across teams
- Supports development of, and monitoring and adherence to the Administrative Services Agreement (ASA)
- Manages annual planning and budgeting alignment processes across entities to ensure coordinated strategies, objectives and resourcing
- Manages monitoring, metrics, accountability and reporting initiatives
- Maintain awareness of fiscal sponsor financial picture, elevating analysis as appropriate
To Be Successful in This Role, You’ll Need
- 8‐10 years of relevant professional experience
- Demonstrated ability to provide excellent client service, including effectively managing resources and identifying and implementing enhancements to efficiently achieve high service standards
- Knowledge of nonprofit budget management, financial reporting, forecasting, and profitability monitoring
- Experience coaching staff and teammates on how to address complex service challenges
- Ability to oversee and advise on multiple complex projects, including encouraging workflow and work plan innovations, and ensuring high quality deliverables
- Excellent written and oral communications skills which allow you to understand various stakeholder perspectives, effectively communicate difficult messages, and represent the firm to external audiences
- Proven ability to guide teams in overcoming collaboration challenges and promote compromise, inclusion, and openness while meeting aggressive timelines and maintaining accountability
- Ability to foster and promote safe and inclusive environments to build team connections and trust
- Creative problem solving and ability to identify innovative approaches to solve complex challenges
- Deep knowledge of nonprofit governance and legal compliance
Preferred
- Familiarity and/or experience working within a fiscal sponsorship structure is a plus
- Familiarity with the rules governing 501(c)(3)’s and 501(c)(4)’s
- An appreciation for efficient processes and a desire to improve them
Our Core Competencies
- The ability to provide excellent service, including being able to effectively manage resources, create and implement enhancements across the firm to efficiently achieve service standards, and to coach junior teammates on how to address complex service challenges
- The ability to oversee and advise on multiple complex projects, including encouraging workflow and work plan innovations, and ensuring deliverables are high-quality and meet clients’ needs
- The ability to coach colleagues in how to understand stakeholders’ perspectives and to handle high-level stakeholder challenges
- The ability to effectively communicate difficult messages, to represent the firm to external audiences, and to mentor colleagues in how to adapt style, tone, and content to various audiences
- The ability to help teams overcome collaboration challenges and promote compromise, inclusion, and openness; promote and lead activities that support an open, safe, and inclusive organization; understand the context in which we work and build critical cross-team connections; and share useful knowledge firm wide
- The ability to regularly integrate learnings to improve team operations, to lead learning opportunities that enhance team performance, and to be a mentor to others
- The ability to empower teammates to solve problems and provide guidance only when necessary; to solve complex challenges without clear owners or solutions by identifying innovative approaches; and to facilitating coordination with others and to coach colleagues in thinking through solutions
- The ability to create space for and/or facilitate conversations about DEI, bring diverse networks and relationships to the firm, and model leading through one’s own learning edges
Working with Us
This position can be Hybrid in Washington, DC; Chicago, IL; Durham, NC; New York, NY; or San Francisco, CA.
Please note that we work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include: Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred). The remaining days are worked at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act.
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers
page to learn more.
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
About Arabella’s Partner Solutions Team
The Partner Solutions Team provides operations and back-end services and support to fiscally sponsored projects housed at multiple 501(c)(3) and 501(c)(4) nonprofit organizations. Projects range from new and innovative public interest organizations to donor collaborative initiatives to grants administration programs and cover a diverse range of focus areas. Candidates are highly encouraged to research fiscal sponsorship prior to better understand the complex infrastructure and role of our team.
Our Commitment to Equity and Belonging
Advancing equity and belonging within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the characteristics that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment and always seek ways to improve how well we live these values.
Total Rewards (compensation and benefits)
This is a full/part-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on national compensation benchmarks for similar organizations.
The annual salary range for this position is $111,000 - $123,000, and this position has an annual bonus potential of 10%.
We consider national benchmark indicators along with job related skills, experience and relevant education and training, to determine compensation that is fair and competitive.
All full-time staff are eligible for our generous benefits package on their first day of employment:
- Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
- Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours volunteer leave, 8 weeks parental leave
- 401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
- Reimbursements for your personal cell phone plan and fitness
- Pre-tax withholding for transportation and parking
- Bonus incentive opportunities
- Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around equity and belonging in the recruitment process.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. If you need accommodation in the recruitment process, please let us know.
We will review applications as they are received and look forward to hearing from you.
