Community Support Supervisor

Ray Graham Association Current Openings • Full-time • Elmhurst, Illinois • 2m ago

Full-time

Description

We are seeking a Community Support Supervisor (CSS) to oversee two community-based homes/programs and provide leadership to our Direct Support Professional (DSP) team. The CSS ensures compliance with all regulatory requirements and standards set by DHS, DCFS, IDPH, and BQM while fostering a supportive, person-centered environment. This role involves mentoring, training, and coaching DSPs to deliver high-quality care and services.

Key Responsibilities:

Leadership & Team Support:

Uphold the agency’s mission and values in all interactions.
Ensure all team members comply with agency policies and procedures.
Provide mentorship, coaching, and corrective action when needed.
Conduct onboarding and training for new DSP team members.
Facilitate weekly team meetings, oversee daily operations, and ensure task completion.
Manage staff scheduling to maintain appropriate coverage.
Ensure compliance with AFSCME guidelines (preferred).

Advocacy & Person-Centered Support:

Promote meaningful experiences and active engagement for people supported.
Advocate for person-centered practices and address critical service needs.
Work collaboratively with stakeholders to resolve concerns effectively.

Community Engagement & Compliance:

Encourage community participation to foster positive relationships.
Ensure compliance with all relevant regulations and maintain the agency’s positive reputation.

Multiple locations throughout DuPage County:

Naperville, Bensenville, Addison, Woodridge, Bloomingdale, Hinsdale, Villa Park, Lombard, Elmhurst, Downers Grove, West Chicago, Elk Grove

Benefits:

Competitive pay.
$750 retention bonus.
Health, dental, and vision insurance options.
Paid time off and flexible scheduling.
Career growth and professional development opportunities.
Rewarding work in a supportive environment.

Requirements

Education & Certification:

High School Diploma or GED required.
Valid Illinois Driver’s License required.
Must successfully complete required background checks and training.
Must successfully pass a post-offer drug test.

Experience:

Previous experience as a Direct Support Professional (DSP) required.
1-3 years of supervisory experience required (3-5 years preferred).

Skills & Abilities:

Strong leadership, communication, and organizational skills.
Ability to lift, assist with transfers, drive, and perform physical tasks as needed.
Proficiency in Microsoft Office and ability to understand written documentation.
Availability for on-call duties when necessary.
Some locations may require PACE certification.

If you’re passionate about supporting people, leading a team, and making a difference in the community, we encourage you to apply!

Salary Description

$22.54 per hour