Essential Functions:Responsibilities:Thesalesfloormanagerisresponsibleforsupervisingthesalesfloorleadsandsalesassociatesto generate revenue through the daily processing of donated goods. The sales floor manager drives the daily workflow of rotating and selling high volumes of donated clothing, furniture, and householdgoods.Thestorefloormanagersupportsthestoremanagerinoperatingahigh-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.
1.Leads,supervises,andmotivatesstoreemployeestoensureaconstantrotationand flow of merchandise to the sales floor daily.
2.Supportsstaffingtheretailstorebycoaching,training,developing,andleadingthe store team.
3.Ensurescompliancewithallsafetypoliciesandprocedures.
4.Creates and maintains a positive public image of Goodwill through a clean store environment,fulloffreshproductdaily,withafocusonexcellentcustomerservice.
5.Leadsandassistsinthereceiving,pricing,anddisplayingofstoremerchandise.
6.Opens and closes the store. Balances cash registers and conduct end-of-day procedures.Responsibleforallcashinstore,includinginthesafe,pettycash, deposits, and cash registers.
7.Maintainsacleanandhazardfreestorethroughdailymonitoringandcleaningofall areas.
8.Performsalldutiesofallstorepersonnelincludingoperatingacashregister,weekly pulls, hanging new donations, cleaning of store, etc.
9.Tousethecashregisterfortotalsales,acceptpayment,authorizevoids,returns, exchanges and credits for merchandise only.
10.Toconducthourlyfloorcheckstoensureprocessedmerchandiseisproperlyplaced on the floor.
11.Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
12.Responsibleforrevenueandexpensebudgetsandworkstoachieve/exceedbudgeted goals.
13.Toassistthestoremanagerincorrectivecoachingandtraininganddevelopmentof employees.
14.Assistsinschedulingemployeeswithafocusonadequatecoverageofstore operation.
15.Tokeepthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping, and cleaning the bathrooms.
16.Allotherjob-relateddutiesasrequiredbymanagement.
Skills and Abilities:
1.Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsare not met.
2.Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
3.Mustbeable tomarketGoodwillandexplain themission tothe public.
4.Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
5.Mustbeable toconductongoing traininganddevelopment ofstore employees.
6.Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsand weekends, and occasionally, long hours.
7.Mustbeableto userepetitivehandmovement whenpulling and hanging.
8.Mustbeable toengageinprolongedstanding,walking,and bending.
9.Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.
10.Musthaveknowledgeofclothingbrands andhouseholditem values.
Requirements:
1.Highschooldiplomaorgeneraleducationdegree(GED)withaminimumof1yearof supervisory experience or equivalent combination of education and experience required.2.Leadership,teambuilding,andmentoringexperienceand/ortrainingexperience preferred.3.Preferabackgroundinleadingteamsin retailsalesorothersalesexperience.4.Must have reliable transportation. Must be able to pass MVR check and provideproof ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.5.MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word, Excel, Power BI and other programs.6.Mustbeabletoread,writeandcommunicateclearlyin English.WorkingConditions:Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions, occasional travel in district area.
