Are you eager to come work for an established Billings community Agency of over 40 years?!
We are hiring - Client Advisors – Various Shifts
Benefits: We offer a robust benefits package available to employees working 30+ hours/week, following 60 days of employment!
- Medical – Employer pays $492.00/month toward Employee coverage.
- Additional plans for children and family available at employee cost.
- Dental – Employer pays 100% of Employee-only coverage.
- Affordable coverages available for children and families at employee cost.
- Vision – Affordable plans available for Employee, children, and families at low cost.
- Life Insurance - Agency pays for $25,000 coverage plan on all benefit-eligible employees.
- Supplemental life insurance plans available at employee cost.
- Short-and-Long-term Disability: 100% Employer paid coverage for employees.
- 401k/Retirement plan – Employees eligible for 401k contributions following 1 year of employment and 1000 hours worked.
- Employer profit sharing eligible annually, based on board approval.
- AFLAC – Supplemental plans available to employees for themselves and families at employee cost.
The following benefits are available to all employees working 20+ hours/week on a pro-rata basis – starting from DAY 1!
- PTO - Accrue PTO as soon as your first paycheck.
- Employees from 0-2 years of employment accrue 4.65 hours per pay period – this comes to 15 days a year!
- Increments increase with tenure at 3 years, 5 years, and all subsequent 5-year marks following, up to 25+ years.
- Paid Holidays – Enjoy the benefit of 11 paid holidays!
Talk about perks….
- Alternatives is PSLF approved employer – get your student loans forgiven by working for a non-profit.
- We offer a scholarship program after 1 year of service. Use this opportunity to complete that degree, get specialized training, or certify in a specialized area.
- Birthday lunch – enjoy lunch on us for your birthday! Join coworkers and meet other team members you might not see regularly. $15.00 allowance provided for your special day.
- We love to promote our team members! We often see internal growth and promotions, and we have longevity that speaks to this as well… our CEO has been here over 40 years, and many are in positions of 10+ years!
Starting wage: $16.00-$19.00/hour, based on experience and education.
Job type: Full-time, Part-time, Non-exempt – schedule to be discussed at interview.
Training: Alternatives provides thorough orientation and training for all new staff.
You can expect a one-week orientation, where you will learn all about Alternatives and are prepared for taking on your role.
After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer.
These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered/assigned schedule following the training period.
***HIRING IMMEDIATELY***
What Skills do you need?
The Client Advisor role is entry-level, and we will provide completely paid training!
Important requirements and traits of a Client Advisor that will help them succeed in this role include:
- Firm, fair, and consistent boundaries with residents.
- Ability to be empathetic.
- Customer service skills.
- Ability to work various shifts – we are a 24/7-hour facility with Days, Swings, and Over-Night shifts.
- Note: You will be hired for a specific shift, but flexibility can be required at times of great need.
Must haves:
- High School Diploma
- Ability to pass federal drug testing.
- Ability to pass background check.
- Valid driver's license.
Let us tell you more about our team!
The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years’ experience in the corrections field.
The Security/Operations Departments at each facility are comprised of Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff, that all keep things running and operating smoothly for our residents and staff.
They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team.
What will you do in this position?
Client Advisors will do a variety of tasks on a day-to-day basis based on resident needs, security functions, and overall operations.
Some of the duties will often include but are not limited to:
- Assisting residents and vendors who are coming in or out of the facility.
- Security functions to include pat-downs, UA screenings, breathalyzers, and headcounts.
- Being role-models of acceptable and expected behavior for the residents.
- Reporting and regularly communicating information to other team members.
- Writing notes and IRs for residents; positively reinforcing good behavior.
- Attending meetings.
