Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Work Location: 100% On-Site
Position Overview
The Impact Manager (IM) is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners in a 2:1 service model, meaning each Impact Manager serves two schools. The IM plays a crucial role in leading a team of AmeriCorps members (ACM) through a ten-month-long journey of learning, reflection, and service in schools (civic action) that builds their civic capacity and civic engagement.
Job Description
Responsibilities
Service Impact Delivery: Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions in two schools.
- Oversee the implementation of whole school and class service; including instructional support, thematic events, culture, and climate.
- Provide structure and a common understanding of the service model between HQ, the site, AmeriCorps members (ACMs), and service partners.
- Create clear, realistic, and measurable objectives for accomplishing WSWC goals.
- Capture best practices and share them with the larger City Year community of practitioners.
- Analyze and use data from teacher and ACM surveys, student, school, and district-level data, and classroom observations to explain trends and identify opportunities to improve: interventions, whole school, and class service, and ACM performance.
- Oversee one of seven coordinator role positions that the ACMs execute in addition to their service delivery with students. Areas include: Attendance, English, Math, Extended Learning, Socio-Emotional Learning (Elementary and High School Level), and Resource In-kinding.
Corps Impact Delivery: Guide ACMs to meet their service performance requirement and leadership development potential.
Inspire ACMs to embrace a culture of power and idealism using City Year leadership tools, team-building exercises, organizational culture, and best practices.
Partner Impact Delivery: Build and cultivate relationships with key stakeholders to enhance service performance and ensure partners want to retain a City Year team the following school year.
Build a strong partnership with school leaders, including principals, teachers, and other key decision-makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage ACM talent and align with City Year WSWC outputs, outcomes, and impact goals.
Qualifications
Bachelor’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field preferred but experience in management, non-profits, community service and/or youth work, or education is acceptable.
Experience with and the ability to work with principals, assistant principals, and teachers regarding meeting shared goals which includes having difficult conversations around partnership accountability.
Strong problem-solving, time, and project management skills; ability to prioritize projects and tasks, assess and deploy resources.
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.